TashMania | Marketing Agency
CX & retention strategy designed to grow your business
Get better results, faster — with one unified approach to customer retention, loyalty, and lifetime value.
Everything you need to sell — and keep selling
From first touch to second purchase and beyond — all in one place
Sales funnel optimization
Content, design, etc.
Data-driven
marketing solutions
marketing solutions
Dozens of CRM campaigns launches
Upselling systems integration
Retention strategy scaling
Natalie Peterson
TOP marketer
I've had an interesting journey:
Also you can read several interviews with me in Press (in russian):
I posted some cases of mine:
Case 1 for example
- A customer service manager (people would throw cancellation forms in my face),
- A regional development manager (I opened offices and retail points in different cities — if you know, you know my skill in forming an effective team in a tight timeframe),
- My own Thai cosmetics online store (during the crisis I decided to live in Thailand),
- Head of quality at a federal telecom company with a red logo (here I realized that churn is influenced by everyone involved in the process, and the numbers showed me this clearly),
- Head of all customer service across 6 regions of Russia for a federal provider under the Ros- prefix (bureaucracy didn't prevent me from earning bonuses for achieving targets),
- A series of small businesses (I wanted to dig with a shovel and see the foundations of "empires" that I was laying),
- Now I'm developing service excellence in SMB companies that are expanding to new regions, and collecting new bumps along the way.
Also you can read several interviews with me in Press (in russian):
- https://www.kp.ru/ "To find answers to marketing questions, I had to immerse myself in the world of IT development"
- https://argumenti.ru/ "Talking to the future: an expert interview with Natalia Petrova on communication with the Alpha generation"
- https://b-mag.ru/ "Trends in customer segmentation: an interview with the author of a breakthrough marketing "how-to" manual"
- https://sm.news/ "Smart retention: how technology is changing the rules in working with clients"
- https://apni.ru/ "Era of loyalty: Natalia Petrova on how to keep every client"
- https://gadgetpage.ru/2023 "Machine learning with a human face: how innovation is changing customer service and marketing"
- https://gadgetpage.ru/2024 "Studying behavior: how neural networks analyze customer trends to improve retention - an interview with expert Natalia Petrova"
I posted some cases of mine:
Case 1 for example
Want to collaborate?
It’s a seriously eye-opening exercise